At Airport Freeway Animal Emergency Hospital, we understand that bringing your pet in for treatment at an urgent care facility can be a trying time for you both, regardless of whether it’s an actual emergency or just a referral for specialty care. Our caring, compassionate staff works hard to make each interaction with us as stress-free as possible for everyone involved. One of the best ways to eliminate the feelings of anxiety that often accompany a visit to an emergency veterinary facility is to arrive as prepared as possible.
If you are a new client, we’ve assembled a convenient checklist to help you gather everything you need for your first visit with us. When you arrive at our facility with your pet, you should have the following information available to provide to our staff:
- Information about your pet’s condition, including symptoms, any treatments performed to date and whatever further information your family vet may deem necessary
- A list of any current and past health problems your pet has experienced
- A copy of the most recent results of any diagnostic lab testing already conducted
- A copy of the results of any biopsies already performed, if applicable
- Copies of all diagnostic images, such as x-rays or ultrasounds
- A list of any and all medications that your pet is currently taking
In addition to this list, we also recommend that you take some time to write down any specific questions or concerns that you may have about your pet, the treatment he or she has received thus far, and the what the next step will be in the process. As these situations can sometimes be nerve wracking, it is often easy to forget the things you want to discuss, and we want to be as thorough as possible when we meet with you. Having an already-prepared list will ensure that every concern that is on your mind about your pet is addressed.
Should an pet emergency occur during the course of normal business hours, we recommend that you first contact your family vet to determine if the treatment your pet needs can be handled through them. Depending on the situation, your vet may advise you to bring your pet to them, or they may refer you directly to us.
If your pet requires urgent care outside of normal business hours, contact us directly at (817) 571-2088 or bring them to our office for immediate care. No appointment is necessary and we are available to assist anytime, 24 hours a day, 7 days a week, 365 days a year.